System integration
Link your ERP to CRM, HR, finance, and support tools through Celigo and Workato.
Your ERP doesn't exist in isolation. We connect it to your CRM, HR, finance, and support systems through Celigo and Workato, creating a unified operational backbone that scales with your business.
Sync customer data, deals, and activities between your ERP and Salesforce, HubSpot, or Zoho. Ensure your sales team and finance team are always looking at the same picture.
Connect Employment Hero, KeyPay, or Elmo to your ERP for seamless employee data, leave management, and payroll journal processing.
Integrate Xero, MYOB, or Stripe with your core systems. Automate bank reconciliation, payment matching, and revenue recognition.
Link Zendesk, Freshdesk, or ServiceNow to your ERP so support teams have visibility into orders, invoices, and account status without switching systems.
The scope
Link your ERP to CRM, HR, finance, and support tools through Celigo and Workato.
Our primary integration platform. Celigo's iPaaS gives us pre-built connectors, visual flow builders, and enterprise-grade error handling, meaning faster delivery and more reliable integrations for you. We're deeply experienced Celigo practitioners.
Explore our Celigo integration capabilityFor complex, multi-step automations that span IT and business teams. Workato excels when you need sophisticated workflow logic across many systems.
When off-the-shelf won't cut it. We build custom middleware and API integrations for unique requirements.
What you take forward
We agree the scope and deliverables around your business priorities.
From discovery to delivery
Each stage makes the next decision easier to assess.
We audit your current systems, data flows, and manual processes. We identify what should be automated, what data needs to sync, and where the gaps are.
We design the integration architecture, choosing the right platform (Celigo, Workato, or custom), defining data mappings, error handling, and sync schedules.
We build the integrations, test with real data, handle edge cases, and ensure everything works end-to-end before going live.
We deploy to production, monitor the first cycles, train your team, and provide ongoing support to keep everything running smoothly.
Celigo is an enterprise integration platform-as-a-service (iPaaS) purpose-built for connecting business systems. We recommend it because it has pre-built connectors for NetSuite, Shopify, Salesforce, and hundreds of other platforms, a visual flow builder for non-technical users, robust error handling and monitoring, and enterprise-grade reliability. It lets us deliver integrations faster and more reliably than custom code.
Celigo is optimised for business system integration, connecting ERPs, eCommerce platforms, and operational tools with pre-built connectors and deep platform-specific logic. Workato is a broader automation platform that excels at complex, multi-step workflows spanning IT and business teams. We recommend Celigo for most ERP and eCommerce integrations, and Workato when you need sophisticated workflow logic across many systems.
A straightforward two-system integration (e.g., Shopify to NetSuite) typically takes 4-8 weeks from kickoff to go-live. More complex projects involving multiple systems, custom logic, or large data migrations can take 8-16 weeks. We follow a four-phase process, Discovery, Architecture, Build & Test, and Launch, to ensure nothing is missed.
Yes. While Celigo has 200+ pre-built connectors, we regularly integrate systems using REST APIs, webhooks, flat file (SFTP/CSV) transfers, and custom middleware. If a system has an API or can export data in any structured format, we can connect it. We also build custom API endpoints when needed.
Every integration we build includes comprehensive error handling. Celigo provides built-in error management with automatic retries, error categorisation, and alerting. We configure monitoring dashboards, set up email/Slack notifications for failures, and establish escalation procedures. Our managed support service includes proactive monitoring and resolution of integration issues.
After go-live, we provide a hypercare period (typically 2-4 weeks) with close monitoring and rapid response. After that, we offer ongoing managed support plans that include error monitoring and resolution, flow adjustments as your business changes, performance optimisation, and platform upgrades. Many clients keep us on retainer for continuous integration management.
Let’s connect
Tell us where you are and where you want to go. We'll help you work out the next step.
Book a free consultation